Trust & Security
Orion works directly with your most sensitive business data, so we build with security and privacy from the ground up. We hold ourselves to enterprise standards, connect to your data read-only, and back it with independent audits and continuous monitoring. Below is a high-level summary of our posture. For the full picture, visit our Trust Center.
Gravity maintains a SOC 2 Type 2 attestation, independently audited against the Security, Availability, and Confidentiality trust services criteria. Our report covers the controls described on this page and is available under NDA to current and prospective customers through our Trust Center.
Request our SOC 2 report →SOC 2 Type 2
Independently audited
The practices and safeguards we use to protect your data across our product and infrastructure.
Orion only ever issues read queries: SELECT statements and metadata introspection. It never runs DDL, DML, or stored procedures, so it can explain what is changing without writing back to your systems.
Data is encrypted in transit with TLS 1.2+ and at rest with AES-256. The credentials you share to connect a data source are encrypted at rest in our database.
Access to production systems is role-based, scoped to the minimum required, and protected with SSO and mandatory multi-factor authentication. Access is reviewed regularly.
Each customer's data is logically isolated. Our infrastructure runs on SOC 2 compliant cloud providers with network segmentation, hardened configurations, and automated backups.
Systems are continuously monitored for anomalous activity. Audit logs capture access and administrative actions, and alerts route to our on-call team for investigation.
Code changes go through peer review and automated security checks. We run regular vulnerability scans and engage third parties for periodic penetration testing.
Orion connects to your data stack, including warehouses like BigQuery, Snowflake, and Redshift, BI tools like Looker, and transformation layers like dbt, to understand your metrics and business logic. We are deliberate about what we access and how long we keep it.
Read-only access: We recommend connecting Orion with a dedicated service account scoped to only the data you want it to analyze, using read-only credentials.
Data minimization: We process the data needed to answer a question and to extract business logic from your semantic layer. We do not sell your data or use it to train third-party models.
Logical isolation: Customer data is logically separated, and access is restricted to authorized systems and personnel on a need-to-know basis.
Retention and deletion: You control your connections and can revoke access or request deletion of your data at any time.